Sustainability at City Energy

Our Commitment to Sustainability

To energise a sustainable future for Singapore, City Energy’s Environmental, Social and Governance (ESG) framework aims to uphold sustainability while staying true to our corporate commitments.

Our 2030 ESG Targets
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ENVIRONMENTAL ASPECTS
Environmental Vision
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Lower-carbon Energy

Leverage green hydrogen as our leading decarbonisation lever – achieve grey hydrogen conversion to green hydrogen

Pollution Control
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Responsible Production

Achieve annual target of zero environmental non-compliance incidence

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Environmental Management System

Achieve 40% water intensity reduction and 10% waste intensity reduction as compared to 2019 baseline

Climate Change
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Climate Action and Sustainability

Achieve 30% town gas carbon intensity reduction from 2019 baseline

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Product Carbon Footprint

We share the SG Green Plan ambition to reach net zero by 2050 while fulfilling the growing town gas demand

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GOVERNANCE STRUCTURE
External Relations
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Applicable Laws and Regulations

Maintain 100% compliance with relevant laws and regulations affecting City Energy

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Government Engagement

Uphold 100% representation on key national policy working committees (Gas Network Code Modification Panel, and Code of Practice for Gas Installation (SS608))

Corporate Governance
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Risk Management and Control

Uphold robust risk management by proactively identifying and monitoring all business risks, and achieve overall risk rating of “Medium” and below

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Ethics and Integrity

Achieve zero incidence of non-compliance to the company’s Code of Conduct and policies

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SOCIAL FRAMEWORK
Engaged Workforce
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Health, Safety and Environment

Achieve annual target of zero fatality

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Workplace Security

Achieve annual target of zero security breach affecting business operations (operational and cyber)

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Workforce Diversity

To ensure a fair and inclusive work environment with zero tolerance of discrimination

Social Opportunities
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Community Partnership

Achieve >200 hours of staff participation in corporate social responsibility events

Product Stewardship
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Industry Innovation and Infrastructure

Work with industrial partners on technological innovation to address society’s evolving needs

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Product Quality

Achieve 100% compliance in audits conducted in accordance with ISO9001 and the Gas Supply Code

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Responsible Investment and Consumption

Grow our business with dependable and competent local contractors who have at least a bizSAFE level 3 certification

Social Opportunities
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Community Partnership

Achieve >200 hours of staff participation in corporate social responsibility events

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Community Partnership

Achieve >200 hours of staff participation in corporate social responsibility events

Environmental

As we provide lower-carbon town gas and continue to study the utilisation of green hydrogen as part of town gas production, for our future generations, we recognise it is important to uphold high standards of environmental management in the pursuit of carbon emissions reduction. Three key tenets lie at the heart of our environmental management policy.

  • Climate Change: City Energy adopts a robust Environmental Management System to anticipate, assess, avoid and mitigate environmental impact and risk. Our carbon avoidance and reduction strategies have culminated in our goal to achieve 30% carbon intensity reduction for the piped town gas we produce and supply to approximately 900,000 homes and businesses islandwide. Our piped town gas is lower in carbon footprint, but our sustainability aspirations have inspired us to strive towards higher carbon efficiency than in 2019.
  • Pollution Control: As a trusted energy provider known for providing reliable piped town gas for 160 years and counting, City Energy complies with environmental regulations, and is on constant alert to foresee and mitigate environmental risks.
  • Environmental Vision: A stalwart of sustainability, City Energy is driven by a vision to never cease our mission of seeking enhanced energy solutions.

As we cater to the ever-growing demand for piped town gas, we conserve water and reduce production by-products to minimise waste. Green hydrogen is our leading decarbonisation lever, with the aspiration to achieve grey hydrogen to green hydrogen conversion by 2030. Our ongoing efforts are in line with the Singapore Green Plan 2030, which articulates the nation’s target of reaching net-zero emissions by 2050.

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Social

Our pursuit of Good Energy for our City has spurred us to foster steady partnerships to facilitate our journey of energising a lower-carbon future. These partnerships are grounded in this set of fundamental collaborations:

  • Engaged Workforce: Our people are our greatest asset. Hence, a healthy, safe and competent workforce is critical to our success. We are also committed to building a diverse workforce on the non-discriminatory basis of meritocratic competitive advantage. This enables us to maintain an innovative and resilient workforce that is well-equipped to take on the dynamic energy industry.
  • Social Opportunities: City Energy has established a work culture of partnering with the government and local organisations to always do good for our communities and give back to our city. City Hawker Food Hunt is Singapore’s longest-running hawker food contest, representing more than a decade of propagating Singapore’s unique hawker culture. More than 2,600 hawkers also received a total of more than S$1 million worth of gas rebates from us to help them tide through the pandemic.
  • Product Stewardship: Throughout product lifecycles, we uphold stringent standards of compliance and quality assurance. Our contractors and suppliers comply with local laws and regulations, and we target to continue growing our business with competent local contractors with high certification standards. Our affordable home and business solutions enhance quality of life and support society’s needs for a lower-carbon, smarter city.
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Governance

At the heart of City Energy is a vibrant corporate governance structure undergirded by staunch business ethics:

  •  Corporate Governance: Our reputation as a brand trusted by generations rests on our anti-fraud, anti-corruption and anti-bribery policy. The leadership of our Board of Directors continues to be an invaluable source of strategic insight into best practices for corporate governance and risk management. City Energy is resilient in the face of potential health, safety and environmental risks, and takes concrete steps to anticipate and prevent them.
  • External Relations: We engage government stakeholders and industry leaders to optimise knowledge exchange and cultivate trust for long-term business sustainability. This runs parallel to how we conduct our business – with firm alignment with legal and social regulations.
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The Foundation of Our Strategy

City Energy’s ESG strategies have been devised to be attuned to the needs and expectations of internal and external stakeholders. By evaluating material aspects and potential issues, we can deliver Good Energy for our City as we strive to attain net-zero emissions by 2050, along with the whole nation.

Our International Compliance

City Energy embraces the United Nations’ Sustainable Development Goals (SDGs), which regulate sustainability practices worldwide for collective social, economic and environmental advancement.

The following SDGs bulwark City Energy’s ESG approach:

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Lunar New Year Service Advisory

In view of the upcoming Lunar New Year, services will be limited to gas activation only on 14, 19 to 21 February. There will be no appointments available on the eve of, and on the public holidays, 16 to 18 February and also on the following Sundays, 15 and 22 February.

We appreciate your understanding during this festive period. Regular operations will resume from 23 February, and we look forward to serving you.Thank you for your continued support, and we wish you a joyful Lunar New Year.