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General Feedback and Enquiry Hotline

General enquiries for residential and commercial users

Tel: 1800 555 1661
Tel (calling from overseas): +65 6555 1661

Operating Hours

Mondays to Fridays: 8am to 5.30pm
Saturdays: 8.30am to 12.30pm
Closed on Sundays and Public Holidays.

Commercial and EV Charging Service Hotline

Tel: 1800 555 7878
Tel (calling from overseas): +65 6555 7878

Operating Hours
Mondays to Sundays: 8am to 10.30pm

SP Services Utilities Account Hotline​

Tel: 1800 222 2333

SP Services is the authorised billing agent for City Energy.

Check for piped town gas availability

Click here to check for piped town gas availability for residential premises.

For commercial premises, please contact 1800 555 1661 for assistance.

Enquiry Form

    Lunar New Year Service Advisory

    In view of the upcoming Lunar New Year, services will be limited to gas activation only on 14, 19 to 21 February. There will be no appointments available on the eve of, and on the public holidays, 16 to 18 February and also on the following Sundays, 15 and 22 February.

    We appreciate your understanding during this festive period. Regular operations will resume from 23 February, and we look forward to serving you.Thank you for your continued support, and we wish you a joyful Lunar New Year.