If you are a residential customer, you may call 1800 555 1661 or make an online appointment with us for the following services:
- Gas Pipe Installation
City Energy provides gas pipe installation for residential, commercial and industrial customers.
- Gas Supply Turn-On
Upon completion of the gas pipe installation and renovation, a gas supply activation appointment is required where the gas meter will be installed and gas supply is introduced to the premises.
- Temporary Termination of Gas Supply
Before commencing renovation works within your premises, the gas supply needs to be temporarily terminated for safety reasons by having the gas meter removed. There will be a one-time charge for the termination service (includes subsequent restoration of gas supply and connection).
You will need a valid utility account with SP Services to proceed with the above services. To open an account, you may call the SP Services hotline at 1800 222 2333 or visit any of SP Services Customer Service Centre at Toa Payoh HDB Hub.
Rates & Charges
Please check City Energy’s charges for Installation works here:
|Description Of Installation Works||Standard Charges|
|i)||Turning on of gas supply for gas installation with pre-installed gas appliance||$65||$69.55|
|ii)||Permanent gas supply termination for gas installation without disconnecting gas|
appliance. (eg. Closing of gas account)
|(a) In domestic premises||$45||$48.15|
|(b) In non-domestic premises||$110||$117.70|
|iii)||Turning on of gas supply including gas cooker installation||$90||$96.30|
|iv)||Express service fee*||$65||$69.55|
- Above charges apply to only domestic premises unless otherwise stated. Charges are subject to change.
- For the convenience of our customers, we accept service requests from homeowners who have instructed the appointed interior design company / renovation contractor to act on their behalf.
*Express service fee is applicable for appointments scheduled less than 3 working days from the date of request.
|Description of Services|
Services – Supply Servicing & Installation
Services – Inspection
Above services apply to only business premises unless otherwise stated.
*Express service fee is applicable for appointments scheduled less than 24 hours from the date of request.